Getting Started

What to expect when working with Rosalie Hall

Are you looking for more information about our intake process or your rights as a client of Rosalie Hall? If yes, then you’re in the right place! Please get to know our policies, processes, and procedures below: 

Intake Process

We’re here to support you – whether it be through pregnancy or parenting. To learn how to get started and to access services provided by Rosalie Hall, please visit our Intake Process page or contact us today. 

Accessibility 

Rosalie Hall is committed to providing support to young parents and their families – including those with disabilities. Rosalie Hall actively works to remove and prevent barriers that may limit the participation of those living with disabilities. For more information, please contact us today. 

Privacy

Your privacy is very important to us. That’s why we are diligent in protecting your privacy in every situation. To learn more, please visit our Privacy page. 

Client Rights 

Respecting client rights is essential to the foundation of Rosalie Hall. Should you have any questions about your rights as a client of Rosalie Hall, please do not hesitate to contact us today.

Consent

Your consent is mandatory before the release of any sensitive information. We will always ask for your consent before sharing your details with other organizations or anyone outside of our staff. 

We value your feedback. To submit a comment or to ask a question, please visit our “Share Questions & Comments’ page. 

Complaints Procedure

As a client at Rosalie Hall, we want to hear from you if you have a concern. You can always talk to a staff member or your case manager but if you feel like you aren’t being heard or you need more help please press the 'Complaints Process' button for more help.