{"id":3351,"date":"2025-10-07T00:53:30","date_gmt":"2025-10-07T00:53:30","guid":{"rendered":"https:\/\/rosaliehallstg.wpenginepowered.com\/commentaires-ou-plaintes\/"},"modified":"2026-01-15T07:34:24","modified_gmt":"2026-01-15T07:34:24","slug":"commentaires-ou-plaintes","status":"publish","type":"page","link":"https:\/\/rosaliehall.com\/fr\/commentaires-ou-plaintes\/","title":{"rendered":"Commentaires ou plaintes"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f8f5f0&Prime; custom_padding=\u00a0\u00bb214px||99px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb150px||80px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb120px||50px||false|false\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb max_width=\u00a0\u00bb854px\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb||70px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb||30px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb||30px||false|false\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_heading title=\u00a0\u00bbVotre avis compte\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_align=\u00a0\u00bbcenter\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; custom_css_free_form=\u00a0\u00bbselector .et_pb_module_heading{||  font-size: clamp(36px, 3.439vw, 52px);||}\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb title_letter_spacing=\u00a0\u00bb-0.01em\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; custom_margin_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_margin=\u00a0\u00bb||67px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||30px||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb||30px||false|false\u00a0\u00bb][\/et_pb_heading][et_pb_blurb title=\u00a0\u00bbVotre voix nous aide \u00e0 nous am\u00e9liorer.\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb&#8211;et_global_body_font|700|||||||\u00a0\u00bb header_font_size=\u00a0\u00bb24px\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb body_font=\u00a0\u00bb&#8211;et_global_body_font||||||||\u00a0\u00bb body_font_size=\u00a0\u00bb18px\u00a0\u00bb body_line_height=\u00a0\u00bb1.5em\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; header_font_size_tablet=\u00a0\u00bb22px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb20px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb body_font_size_tablet=\u00a0\u00bb16px\u00a0\u00bb body_font_size_phone=\u00a0\u00bb16px\u00a0\u00bb body_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; custom_margin_tablet=\u00a0\u00bb||||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||||false|false\u00a0\u00bb]<\/p>\n<p>Chez Rosalie Hall, nous nous engageons \u00e0 fournir des soins et un soutien de la plus haute qualit\u00e9 aux jeunes parents et \u00e0 leurs familles. Votre contribution, qu&rsquo;il s&rsquo;agisse de commentaires positifs, d&rsquo;une suggestion, d&rsquo;une pr\u00e9occupation ou d&rsquo;une plainte officielle, est essentielle pour nous aider \u00e0 grandir et \u00e0 mieux servir notre communaut\u00e9.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb max_width=\u00a0\u00bb862px\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||40px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb||30px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb||30px||false|false\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; 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_builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_free_form=\u00a0\u00bb@media(min-width: 768px){||  selector{||    display: flex;||    gap: 40px;||  }||  selector .et_pb_module {||    display: flex;||    height: inherit;;||    margin-bottom: 0px !important;||  }||  selector .et_pb_module {||    width: 48%;||  }||}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_blurb title=\u00a0\u00bbPar courriel\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/rosaliehall.com\/wp-content\/uploads\/2025\/10\/icon-email.svg\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text=\u00a0\u00bbicon-email\u00a0\u00bb icon_alignment=\u00a0\u00bbleft\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; header_font=\u00a0\u00bb&#8211;et_global_body_font|600|||||||\u00a0\u00bb header_font_size=\u00a0\u00bb20px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; sticky_enabled=\u00a0\u00bb0&Prime; header_font_size_tablet=\u00a0\u00bb18px\u00a0\u00bb body_font_size=\u00a0\u00bb16px\u00a0\u00bb body_text_color=\u00a0\u00bb#787266&Prime; body_line_height=\u00a0\u00bb1.25em\u00a0\u00bb body_font=\u00a0\u00bb&#8211;et_global_body_font||||||||\u00a0\u00bb background_color=\u00a0\u00bb#ffffff\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb43px|35px|35px|35px|false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|20px|20px|20px|20px\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb animation=\u00a0\u00bboff\u00a0\u00bb custom_css_free_form=\u00a0\u00bbselector a span{||  text-decoration-color: #CF6BC5 !important;||  color: #CF6BC5;||}||@media(min-width: 767px){||  selector .et_pb_main_blurb_image{||    margin-bottom: 37px;||  }||  selector .et_pb_module_header{||    padding-bottom: 16px;||  }||}\u00a0\u00bb header_font_size_phone=\u00a0\u00bb18px\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb43px|35px|35px|35px|false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb43px|35px|35px|35px|false|false\u00a0\u00bb]<\/p>\n<p>Envoie-nous tes commentaires ou plaintes \u00e0 <a href=\"mailto:info@rosaliehall.com\"><span style=\"text-decoration: underline;\">info@rosaliehall.com<\/span><\/a> Les courriels sont anonymes et ta vie priv\u00e9e sera respect\u00e9e.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbPar t\u00e9l\u00e9phone\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/rosaliehall.com\/wp-content\/uploads\/2025\/10\/icon-phone.svg\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text=\u00a0\u00bbicon-phone\u00a0\u00bb icon_alignment=\u00a0\u00bbleft\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; header_font=\u00a0\u00bb&#8211;et_global_body_font|600|||||||\u00a0\u00bb header_font_size=\u00a0\u00bb20px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; sticky_enabled=\u00a0\u00bb0&Prime; header_font_size_tablet=\u00a0\u00bb18px\u00a0\u00bb body_font_size=\u00a0\u00bb16px\u00a0\u00bb body_text_color=\u00a0\u00bb#787266&Prime; body_line_height=\u00a0\u00bb1.25em\u00a0\u00bb body_font=\u00a0\u00bb&#8211;et_global_body_font||||||||\u00a0\u00bb background_color=\u00a0\u00bb#ffffff\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb40px|35px|35px|35px|false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|20px|20px|20px|20px\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb animation=\u00a0\u00bboff\u00a0\u00bb custom_css_free_form=\u00a0\u00bbselector a span{||  text-decoration-color: #CF6BC5 !important;||  color: #CF6BC5;||}||@media(min-width: 767px){||  selector .et_pb_main_blurb_image{||    margin-bottom: 34px;||  }||  selector .et_pb_module_header{||    padding-bottom: 16px;||  }||}\u00a0\u00bb header_font_size_phone=\u00a0\u00bb18px\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb40px|35px|35px|35px|false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb40px|35px|35px|35px|false|false\u00a0\u00bb]<\/p>\n<p>Appelle-nous au <a href=\"tel:+14164386880\">(416) 438-6880<\/a>, et nous ferons en sorte que tu puisses parler \u00e0 la bonne personne.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb max_width=\u00a0\u00bb855px\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_text _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; sticky_enabled=\u00a0\u00bb0&Prime; text_font_size=\u00a0\u00bb18px\u00a0\u00bb text_line_height=\u00a0\u00bb1.5em\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb text_font_size_tablet=\u00a0\u00bb16px\u00a0\u00bb text_font_size_phone=\u00a0\u00bb16px\u00a0\u00bb]<\/p>\n<p>Chaque voix compte, et nous te remercions de prendre le temps de partager ton exp\u00e9rience avec nous.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chez Rosalie Hall, nous nous engageons \u00e0 fournir des soins et un soutien de la plus haute qualit\u00e9 aux jeunes parents et \u00e0 leurs familles. 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